LELO HUGO Remote Controlled Prostate Massager

Product Info

LELO HUGO Remote Controlled Prostate Massager

Brand: LELO

Sku: LHPM

HUGO™ is a luxurious remote control prostate vibrator that redefines male pleasure, perfect for both couples and solo play.

If you're ready for strong and unmatched prostate stimulation, HUGO™ is designed to fulfill all your desires.

Colour: N/A

Features: Extra Powerful, Rechargeable, Remote Controlled, Whisper Quiet

Material: Body Safe Silicone

Power: USB Rechargeable

Waterproof: Yes

INTRODUCTION

At LELO, we stand by the quality of all our Pleasure Products. Please consult our lelo.com support pages for any LELO purchase issues.

If your problem persists, please follow the instructions below to complete a warranty claim. All LELO products come with a 1-year worldwide manufacturing warranty. In countries mandating a longer warranty time, LELO extends the warranty appropriately.

MAKING A WARRANTY CLAIM

To activate your Warranty:

1. Go to lelo.com log-in section in the top right corner to create your account.
2. Register your product in your account under "product registration" menu item, using the serial number provided inside the product packaging.
3. Keep your original purchase receipt as evidence that the date of your claim is within the warranty period.

1-YEAR WARRANTY CONDITIONS (PLEASURE OBJECTS ONLY)

1. LELO warrants your pleasure object for ONE (1) YEAR, after the original purchase date, against defects due to faulty workmanship or materials that affect the product's function. It does NOT cover cosmetic deterioration caused by fair wear and tear or damage caused by accident, misuse, or neglect. Taking the pleasure object apart (or its accessories) will render the warranty invalid. We'll replace your product free of charge for all claims made within the warranty period.

2. The product needs to be returned to LELO and the warranty process completed before LELO can replace it. All products under warranty claim must be returned (together with Return Merchandise Authorization (RMA) number) to the designated LELO location. Shipping costs are non-refundable.

3. For all claims resolved within the 1-year warranty period, the replacement product's warranty is calculated from the original purchase date.

4. We don't offer a refund clause, store credit in exchange, or a satisfaction guarantee, only a refund for unopened items purchased on lelo.com within 14 days of receipt. (See LELO FAQ for more details).

5. All warranty claims need to be supported by reasonable evidence that the date of the claim is within the warranty period and that the device has a fault.

This undertaking is in addition to a consumer's statutory rights and does not affect those rights in any way. If you experience any problems with your product or believe you are eligible for a warranty claim, please contact customercare@lelo.com

10-YEAR QUALITY GUARANTEE

If you find your product is faulty outside the 1- year warranty period or you've lost your proof of purchase, you can claim this Warranty. You will be entitled to a 50% discount on www.lelo.com for buying a new device, limited to one-time use only, applicable to up to 5 items in a single order, excluding Bundles and the Luxe Line. If used in addition to other discounts or purchasing discounted products, this discount will be calculated as 50% off the non-discounted price of the item.

PicoBong

All PicoBong products carry a 1-Year Warranty but do not fall under the 10-Year Guarantee. Full coverage details can be found within your product's packaging

Discreet Packaging

At Taboo Hub, we understand the importance of discretion and privacy when it comes to your adult shopping experience.

We want you to shop with confidence, knowing that your orders are delivered to your doorstep in a discreet and private manner. Our commitment to providing you with a discreet packaging service sets us apart from the rest, making your shopping experience safe and worry-free.

Why Discreet Packaging Matters

We respect your privacy, and we recognise that the nature of your purchases may be personal. Our discreet packaging ensures that no one but you will know what's inside your delivery. Whether you're shopping for intimate toys, lingerie, or other adult products, we take every measure to protect your personal information and keep your shopping experience entirely confidential.

Our Discreet Packaging Promise

When you order from Taboo Hub, you can trust that your package will be discreetly packaged from the moment it leaves our warehouse until it arrives at your doorstep. Here's what you can expect from our discreet packaging:

Plain Packaging

Your order will be shipped in an Australia Post sactchel or unmarked box with no indication of the contents. There are no logos, brand names, or images that could give away the nature of your purchase.

Neutral Return Address

The return address on the package will not reveal any details about Taboo Hub. Instead, it will be a neutral, nondescript address to further protect your privacy.

Secure and Tamper-Evident Packaging

We take extra precautions to ensure your items reach you in the condition you expect. Our packages are securely sealed, and any tampering will be immediately evident.

Shop With Confidence

Taboo Hub is your trusted source for high quality adult products, and we take pride in offering you a shopping experience that prioritises your privacy.

We want you to shop with confidence, knowing that your personal information and the nature of your purchases are protected every step of the way.

If you have any questions about our discreet packaging or any other aspect of your shopping experience with Taboo Hub, please don't hesitate to contact our friendly and knowledgeable customer support team. Your satisfaction and privacy are our top priorities.

Shop with confidence at Taboo Hub, where discreet packaging is a part of our commitment to providing you with the best in adult products and service. Your secrets are safe with us.